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Learn about Insig Telehealth options, including scheduling and conducting telehealth appointments, and running reports on your telehealth visits.
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Learn about Reminder Call, including how to set up Reminder Call and how to use it NSS.
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Learn how to add or discontinue an authorization and the workflow for using authorizations.
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Learn how to determine eligibility in Clinical, Billing Engine, or Scheduler.
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Learn how to manage your working queue, what to do with records unable to post, and how to work denials.
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This Quick Reference Guide walks clients and representatives through the steps to make a payment on the Portal.
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This Quick Reference Guide walks clients and representatives through the steps to schedule or reschedule an appointment on the Portal.
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Learn how to manage medication schedules, treatments, and treatment schedules, and pass medications and treatments in eMAR as well as running eMAR reports.
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Learn about MOST by assigning user permissions, creating custom questions and question sets, creating a batch of clients, assigning audit reviewers, running an audit, and running audit reports.
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Learn about residential setup including bed management, checklist, census billing, and care log setup.