Assign and Remove Portal Menu Permissions for Clients and Representatives

Path: Main Menu > Admin Tools Menu > System Setup (Supplemental)

About

Your Agency has the ability to add or remove access to particular areas of the portal for both clients and their representatives. A representative may be a parent or could be a social worker, etc. You can give access to the following areas of the portal:

  • Documents: This menu option allows clients/representatives to access Signable Forms, Editable Forms, CCDAs, and Patient Education that has been shared to the portal.
  • Billing: This menu option allows clients/representatives to see their current balance, add a debit/credit card to save on file, make payments and view their payment history.
  • Medications/Diagnoses: This menu option displays any primary or secondary diagnoses that have been entered in the Diagnosis widget and also shows Active and Inactive medications for the client.
  • Messages: This menu options allows clients/representatives to send and receive messages from your Agency.
  • Appointments: This menu option allows clients/representatives to view, confirm, reschedule, or cancel upcoming appointments.
  • Action Log: This menu option allows clients/representatives to view their activity history on the portal.

Assign or Remove Portal Menu Permissions

  1. Navigate to System Setup (Supplemental) by following the path above.
  2. Select Client Portal Configuration.
  3. In the Allow Client and Allow Representative columns, select the checkboxes for the menu permissions you would like for your clients and representatives to have or deselect a checkbox to remove a permission.

  1. Click the Save Changes button.