Populate Loop 2310C on Electronic Claim File

Link copied!

About

Some payers require the Service Location to be populated in Box 2310C on claim files. There are two different ways to populate this Loop, Populate Agency Information and Populate Site Location information.

Option 1: Populate Agency Information in Loop 2310C

Step 1: Select Option to Include Agency Info

1. Navigate to the Master Insurance List: Maintenance and Setup > Insurance > Insurance.
2. Select the Insurance and click the OK button.
3. Click the Edit button.
4. Click the Page 3 tab.
5. Select the Include Agency Info in Loop 2310C on 837 checkbox.

1. Click the Save button. The claim file will include the Agency's information.

Step 2: Confirm Agency Information

To confirm that the Agency information will display on the claim file when the Include Agency Info in Loop 2310C on 837 checkbox is selected, follow the steps below.

1. Navigate to the Master Agency Form: Maintenance and Setup > Agencies / Provider Network.
2. Select the Agency and click the OK button. The Master Agency Form displays the Agency's Information.

1. (Optional) Click the Edit button to make any changes and then click the Save button.

Option 2: Populate Site Location information in Loop2310C

Step 1: Select Payer Format Type

To have the Site Location information populated in Loop 2310C, the payer must be set up with a Format Type of 24 or 25 in the payer setup.

1. Navigate to the Master Insurance List: Maintenance and Setup > Insurance > Insurance.
2. Select the Insurance and click the OK button. The Master Insurance Form is displayed.
3. Click the Edit button.
4. On the Page 1 tab, click the Format Type drop-down and select the Format Type of 24 or 25.

1. Click the Save button.

Step 2: Confirm Provider Site ID

The Site ID, which pulls from the Provider Profile, must be on the Line Item.

To check for the Site ID that is associated with the Provider, follow the steps below.

1. Navigate to the Provider Profile Form: Maintenance and Setup > Provider Profile.
2. Select a Provider and click the OK button. The Provider Profile Form displays the Site ID for the Provider.

1. (Optional) To add or edit the Site ID, click the Edit button.

1. Click the Site ID drop-down and select the appropriate Site ID.
2. Click the Save button.