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If you have accidentally discharged a Case and need to undo the discharge, you can do it through the Document Center. This workflow is only applicable to the most recent discharged Case.
User Permission: Users must have the Correction enabled permission turned on in Maintain Users to undischarge a case. |
Undischarge a Case
- Navigate to the Document Center: Main Menu > Reports Menu > Document Center.
- Search for and select the client if not already displayed.
- Select the Case # radio button.
- Click the Open Case button.
- Click the Undischarge button. Once the case is reopened, the Undischarge button is removed.
